- Includes unpacking system and components and performing quality inspection.
- Technician will boot system and complete the initial setup.
- Service includes setup of new or existing internet connection.
- Technician will discuss where your router is to be located and make recommendations to avoid any connectivity issues.
- Technician will configure your wireless router and setup security encryption to protect your network from non-approved users.
- In addition, technician will enable file and print sharing across your network and also demonstrate how you can add additional users or devices to the network.
- Service includes installation of up to three (3) devices; like your wireless printer, scanner, IPOD, or camera. Technician will load all the support software and verify everything is functioning properly.
- Technician will configure and activate one (1) Email account.
- Upon completion of work, Technician will provide a Review of Service(s) performed and have you complete a sign-off to verify..
Please allow 48 hours for your order to process. After processing a scheduling agent will contact you. If a system or hardware is purchased with this service, a scheduling agent will contact you when your order ships. Or Call 1-800-897-1582 at anytime to schedule your appointment for service! The Call Center hours of operation are:
- Monday - Saturday: 8:00 am - 9:00 pm CST
- Sunday: 8:00 am - 8:00 pm CST
* For more details about this service please visit: www.dell.com/servicecontracts
Manufacturer Part# : R8597
Dell Part# : 986-3737